Streamline Global Network Operations and Enhance Security for a Global, Top 10 Networking Leader – VentureSoft

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Security, GRC, IAM

Streamline Global Network Operations and Enhance Security for a Global, Top 10 Networking Leader

Challenge

A leading US computer networking company, considered among the top 10 networking companies worldwide faced challenges in managing its global network and security support.

Need for proactive monitoring of wired Ethernet networks, Wi-Fi, servers, and security systems like CCTV and sensors.
Needed efficient coordination with IT business units for comprehensive NOC operations.
Challenges in meeting SLAs, or even acknowledging alerts. Team resorted to escalation and multiple follow-up to resolve issues.

Solution

VentureSoft built a dedicated global team and implemented a comprehensive NOC strategy, and:

Deliver 24/7 monitoring and incident management powered by IronCloud and VentureSoft CloudAssist to proactively address issues and minimize downtime.
Design an ITIL-based framework tailored for operational needs. Ensure service consistency and process standardization across regions.
Integrate security and compliance measures to safeguard operations and adhere to regulations.
Scaling support with a team of skilled NOC engineers to meet growing global demands.

Outcome

VentureSoft specializes in data intelligence, cloud transformation, security, ERP, and application development, delivering innovative IT solutions to clients worldwide. We proudly serve over 300 clients, from startups to Fortune 500 companies, with a steadfast commitment to their growth and success. Our success is defined by the satisfaction of our clients, employees, and partners, fostering meaningful, enduring relationships that drive lasting impact.

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